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Privacy Policy

Privacy Policy

Privacy Policy

Zivanta Analytics Pvt. Ltd is dedicated to preserving the confidentiality, integrity, and security of all personal information provided by our users. This Privacy & Security Policy outlines our commitment to protecting personal information collected through our website, Zivanta Analytics Pvt. Ltd (the “Site”), and how we responsibly use this information in conjunction with the services provided through the Site (the “Service”).

In the context of this Policy, personal information pertains to data that distinctly identifies you, including but not limited to your name, address, phone number, fax number, or email address.

Zivanta Analytics Pvt. Ltd emphasizes its privacy and security standards to protect against identity theft and ensure the security of your personal information.

1. Your Privacy is Inviolable

In straightforward terms, we do not and will not sell or rent your personal information to anyone, under any circumstances, at any time. Zivanta Analytics Pvt. Ltd utilizes and divulges your personal information solely for the following purposes:

  • To analyze site usage and enhance the Service
  • To fulfill your requests for specific products and services
  • For market research, project planning, troubleshooting problems, and detecting and protecting against error, fraud, or other criminal activities
  • To third-party contractors providing services to Zivanta Analytics Pvt. Ltd, who are bound by the same privacy restrictions
  • To enforce Zivanta Analytics Pvt. Ltd’s Terms of Use
  • As otherwise delineated in this Privacy and Security Policy.

If you access the Service through one of our co-brand partners via a co-branded URL, your email address used for Service registration may be shared with that co-brand partner.

2. We Restrict the Collection and Use of Personal Information

While certain areas and features of Zivanta Analytics Pvt. Ltd are accessible without registration or the need to provide any information, other features of the Site or Service may require registration, which entails providing an email address, a password, and your location information (collectively the “Registration Information”).

To access the full functionality of the Service, you are required to provide your third-party account credentials (“Account Credentials”). This allows Zivanta Analytics Pvt. Ltd to access your account data at other financial institutions (“Account Information”) for your use.

From time to time, we may request additional personal information to provide you with other benefits of the Service. In such instances, you will have the option to accept or decline to provide that information, and it will be used solely for the stated purpose.

  • Zivanta Analytics Pvt. Ltd may aggregate anonymous personal information and disclose such data only in a non-individually identifiable manner to:
  • Advertisers and other third parties for their marketing and promotional purposes
  • Organizations approved by Zivanta Analytics Pvt. Ltd that conduct research into consumer spending
  • Users of the Service for the purpose of comparing their personal financial situation to the broader community.

3. More on the Same Subject

This information does not identify you individually. Access to your Registration Information, Account Credentials, Account Information, and any other provided personal details is restricted. This access is governed by specific internal protocols and protective measures designed to operate, develop, or enhance the Service.

These individuals are selected according to our security policies and practices and are bound by confidentiality obligations. They may face disciplinary action, including termination and criminal prosecution, if they fail to meet these obligations.

We may also engage third-party vendors or service providers to assist us in providing the Service to you, such as sending email messages on our behalf or hosting and operating a particular feature or functionality of the Service.

Our contracts with these third parties specify the proper use and handling of your information and prohibit them from using any of your personal information for purposes unrelated to the product or service they are providing.

We require these third parties to maintain the confidentiality of the information we provide to them.

4. Changes to Your Registration Information

If your Registration Information changes during your subscription to Zivanta Analytics Pvt. Ltd, you can update it at any time through the Service.

5. Online Session Information and Use

When you visit Zivanta Analytics Pvt. Ltd, we may collect technical and navigational information, such as computer browser type, Internet protocol address, pages visited, and average time spent on our Site. This information may be used, for example, to alert you to software compatibility issues, or it may be analyzed to enhance our web design and functionality.

“Cookies” are alphanumeric identifiers in the form of text files that are inserted and stored by your web browser on your computer’s hard drive.

Zivanta Analytics Pvt. Ltd may set and access cookies on your computer to track and store preferential information about you. Zivanta Analytics Pvt. Ltd may gather information about you through cookie technology. For example, Zivanta Analytics Pvt. Ltd may assign a cookie to you, to limit the number of times you see a particular Zivanta Analytics Pvt. Ltd Offer or to help better determine which Zivanta Analytics Pvt. Ltd Offers to serve to you.

6. More On the Same Subject

Most internet browsers offer settings to inhibit cookie storage and delete previously stored cookies on your computer. However, eliminating cookies may impair the full functionality of the Service for you.

We encrypt our cookies so that only we can interpret the information stored in them.

Web beacons are images embedded in a web page or email for the purpose of measuring and analyzing site usage and activity.

Zivanta Analytics Pvt. Ltd, or third-party service providers acting on our behalf, may use web beacons to help us analyze Site usage and improve the Service.

We may utilize third-party service providers to help us analyze certain online activities, such as measuring the performance of our online campaigns or analyzing visitor activity on Zivanta Analytics Pvt. Ltd.

These service providers may be permitted to use cookies and other technologies to perform these services for Zivanta Analytics Pvt. Ltd. We do not share any personal information about our customers with these third-party service providers, and these service providers do not collect such information on our behalf.

Our third-party service providers are required to fully comply with this Privacy and Security Policy.

7. Third Parties Offering Other Products or Services

Various products and services offered by third parties are advertised on our Site and through the Service that may complement your use of Zivanta Analytics Pvt. Ltd, such as lenders, banks, credit card issuers, and brokerage institutions (collectively, “Zivanta Analytics Pvt. Ltd Offers”).

If you choose to use these separate products or services, disclose information to the providers, or grant them permission to collect information about you, then their use of your information is governed by their privacy policies.

You should evaluate the practices of external services providers before deciding to use their services. Zivanta Analytics Pvt. Ltd is not responsible for their privacy practices.

If you click on a link to a third-party site, Zivanta Analytics Pvt. Ltd encourages you to review the privacy policy of that site. Zivanta Analytics Pvt. Ltd may present links in a format that enables us to track whether these links have been followed and whether any action has been taken on a third-party website.

We use this information to enhance the quality of the Zivanta Analytics Pvt. Ltd Offers and customized content on the Service.

8. Blogs and Other Forums on Zivanta Analytics Pvt. Ltd

If you use a bulletin board, blog, or chat room on our Site, please note that any information you submit there can be read, collected, or used by other users and could be used to send you unsolicited messages. We are not responsible for the personal information you choose to submit in these forums. These forums may be hosted by Zivanta Analytics Pvt. Ltd or by one of our third-party service providers on Zivanta Analytics Ltd’s behalf.

9. Contests, Giveaways, and Surveys

Periodically, Zivanta Analytics Pvt. Ltd may offer you the opportunity to participate in contests, giveaways, and other promotions.

Information submitted in connection with such activities will be handled in accordance with this Privacy and Security Policy, unless otherwise specified in the rules for those contests, giveaways, or promotions. Additionally, Zivanta Analytics Pvt. Ltd may occasionally invite you to participate in surveys designed to enhance the Site.

Any personal information provided to Zivanta Analytics Pvt. Ltd in connection with any survey will be used solely for that survey and as otherwise outlined in this Policy.

10. Disclosure of Your Information to Protect Our Rights or as Required by Law

Despite the above, Zivanta Analytics Pvt. Ltd reserves the right (and you authorize Zivanta) to share or disclose your personal information when Zivanta Analytics Pvt. Ltd determines, at its sole discretion, that such information’s disclosure is necessary or appropriate:

  • To enforce our rights against you or in connection with a breach by you of this Privacy and Security Policy or the Zivanta Analytics Pvt. Ltd Terms of Use
  • To prevent prohibited or illegal activities
  • When required by any applicable law, rule, regulation, subpoena, or other legal process.

11. Transfer of Your Data upon Change of Control

In the event of a sale, acquisition, merger, reorganization, or other change of control, personal information may be transferred to a third party. If any part of our business is sold, merged, or transferred, this may involve the transfer of your personal information.

In such a case, you will be asked if you would like to discontinue receiving promotional information following any change of control.

12. Transporting or Deleting Your Data

Your data belongs to you. You can delete it at any time. When you request the deletion of your Service account, your data will be permanently erased from our primary production servers, rendering any further access to your account impossible.

We will also promptly disconnect any connection we had established to your Account Information and delete all account credentials. However, portions of your data, consisting of aggregate data derived from your Account Information, may remain on our production servers indefinitely.

Your data may also remain on a backup server or media. Zivanta Analytics Pvt. Ltd maintains backups to ensure uninterrupted Service provision in the event of primary production server malfunction or damage. Additionally, we retain the right to utilize aggregated or anonymized data derived from, or incorporating, your personal information.

13. Email Communications from Us

We offer registered customers weekly summaries of their Account Information along with email alerts. Additionally, we allow users to subscribe to email newsletters and may transmit emails promoting Zivanta Analytics Pvt. Ltd or third-party goods or services from time to time.

Subscribers of Zivanta Analytics Pvt. Ltd can opt-out of promotional emails and unsubscribe from newsletters by following the instructions provided in the emails. However, it’s important to note that opting out does not affect the receipt of essential service-related emails, such as email alerts.

14. Maintaining the Confidentiality of Your Login ID and Password

We have strict rules in place to prevent others from guessing your password. We also recommend changing your password periodically. You are responsible for maintaining the security of your Login ID and Password. You may not provide these credentials to any third party.

If you believe they have been stolen or disclosed to others, you must contact us immediately. However, in any event, you should immediately change your password via the Service. We cannot be held responsible if unauthorized access to your account occurs due to the misuse of your Registration Information or a violation of this Privacy and Security Policy or the Zivanta Analytics Pvt. Ltd Terms of Use on your part.

If you have a security-related concern, please contact us. We will work closely with you to ensure a rapid and personal response to your concerns.

15. Updates to Our Privacy and Security Policy

We update this Privacy & Security Policy periodically. The date of the last revision appears at the top of the Policy. Changes take effect immediately upon posting.

16. Contact Us

If you have questions, comments, concerns, or feedback regarding this Privacy and Security Policy or any other privacy or security concern, please send us an email.